0462-2552450, 0462-2552448 | principal@gcetly.ac.in
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Government College of Engineering

Tirunelveli, Tamil Nadu | Established 1981

Approved by AICTE, New Delhi | Affiliated to Anna University
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Institutional Ombudsperson

An independent officer committed to ensuring fair treatment and resolving grievances

ombudsperson
Ombudsperson

Dr. M. Vijayaraj

Institutional Ombudsperson

Associate Professor ECE Department Since 1989
Educational Qualifications
  • B.E (ECE) - First Class
  • M.E (Microwave & Optical Communication) - First Class
  • Ph.D (Wireless & Mobile Communication)
Total Experience
  • Teaching: 20+ years
  • Industry: 7 years
  • Research: Extensive
Research & Publications

Journal Papers:

  • • National: 10 publications
  • • International: 10 publications

Conference Papers:

  • • National: 02 presentations
  • • International: 03 presentations

Ph.D Guide: Wireless & Mobile Networks, VLSI (10 students guided)

Contact the Ombudsperson
Available for consultations during office hours

Role & Responsibilities

The Ombudsperson serves as an impartial mediator for institutional grievances

Grievance Resolution

Investigate and resolve complaints from students, faculty, and staff regarding unfair treatment, discrimination, or institutional policies.

Impartial Mediation

Provide neutral and confidential mediation services to resolve disputes between various stakeholders within the institution.

Policy Review & Recommendations

Review institutional policies and procedures to identify areas for improvement and recommend changes to prevent future grievances.

Stakeholder Advocacy

Advocate for the rights and interests of students, faculty, and staff, ensuring their voices are heard in institutional decision-making.

Oversight & Monitoring

Monitor institutional practices for compliance with policies, ethical standards, and regulatory requirements.

Training & Awareness

Conduct workshops and training sessions to promote awareness about grievance procedures and conflict resolution.

Reporting & Analysis

Prepare regular reports on grievance trends, institutional issues, and recommendations for administrative review.

External Relations

Coordinate with external agencies and regulatory bodies when necessary for complaint resolution and compliance.

Professional Achievements & Administrative Experience

Academic Leadership Roles
  • Chairperson and Judge in neighboring Engineering Colleges
  • Question paper setter in autonomous colleges (Government & Private)
  • TEQIP Auditor in Government Engineering Colleges
Professional Memberships

Member of Indian Society for Technical Education (M.I.S.T.E)

Service Record
  • Date of Joining: September 7, 1989
  • Total Service: 35+ years at GCE Tirunelveli
  • Current Position: Associate Professor, ECE Department
Academic Guidance
  • Ph.D Guide in Wireless & Mobile Networks, VLSI
  • Currently guiding 10 Ph.D students
  • Masters level project guidance

Grievance Resolution Process

A systematic approach to addressing your concerns fairly and efficiently

1
Submit Complaint

File your grievance in writing with detailed information about the issue, including dates, people involved, and supporting documents.

2
Initial Review

The Ombudsperson conducts an initial assessment to understand the nature of the complaint and determines appropriate action.

3
Investigation

Thorough investigation involving all parties, gathering evidence, and conducting interviews while maintaining confidentiality.

4
Resolution

Mediation and resolution with recommendations for corrective actions, policy changes, or other appropriate measures.

Commitment to Confidentiality

All grievances are handled with strict confidentiality. The identity of complainants is protected, and information is shared only on a need-to-know basis for effective resolution.

Important Guidelines

What the Ombudsperson Can Help With:
  • Academic disputes and grading issues
  • Discrimination or harassment complaints
  • Unfair treatment by faculty or staff
  • Policy interpretation and clarification
  • Institutional procedural concerns
Limitations:
  • Cannot overturn academic decisions directly
  • Does not handle criminal matters
  • Cannot provide legal advice
  • Anonymous complaints may have limited scope

Remember: The Ombudsperson service is free, confidential, and available to all members of the college community - students, faculty, and staff.

How to Reach the Ombudsperson

Multiple Ways to Connect

Email Communication

Send detailed complaints or queries to:

vijayaraj@gcetly.ac.in

Phone Consultation

Call for urgent matters or appointments:

+91 93457 12638

Office Hours

Available during regular college hours:

Monday - Friday: 9:00 AM - 5:45 PM

In-Person Meeting

Visit the ECE Department:

Prior appointment recommended

Response Time Commitment

All grievances will be acknowledged within 48 hours of receipt. Complete investigation and resolution typically takes 10-15 working days, depending on the complexity of the issue.